General conditions of sale
Last updated: April 2025
1. Presentation of the brand
Mira is a French brand of handmade crochet beanies, specializing in customization.
Each piece is carefully made to order, in a limited series.
2. Products
The products offered are described as precisely as possible on the site.
The photographs are not contractual: each beanie is handmade, slight variations may exist.
3. Price
Prices are indicated in euros (€), all taxes included (VAT not applicable, article 293 B of the CGI – micro-enterprise).
Mira reserves the right to change its prices at any time. Products will be billed at the rate in effect at the time of the order.
4. Orders
Orders are placed through the official Mira website.
Once the payment is validated, a confirmation email is sent.
All orders are firm and final after validation.
5. Payment
Payment is secure and can be made by credit card, Apple Pay, or any other method offered on the site.
The order will only be processed after payment validation.
6. Manufacturing & deadlines
The hats are handmade to order.
The manufacturing time is 2 to 4 working days , depending on the complexity and order load.
7. Delivery
Standard Delivery:
- Delivery method : sent via relay point (Mondial Relay)
- Delivery area : Metropolitan France
- Delivery costs : €3.90
- Delivery times : between 3 and 5 working days after dispatch
- Delivery method : sent via Colissimo (to your home)
- Delivery area : Metropolitan France
- Delivery costs : €4.90
- Delivery times : between 3 and 5 working days after dispatch
8. Right of withdrawal & returns
We accept returns at your expense, if an item does not suit you we will refund the entire order.
9. Personal data
The personal data collected is used only for processing orders and is never resold.
For any inquiries: bymirastudio@gmail.com
10. Customer Service
For any questions, email us at bymirastudio@gmail.com or contact us on Instagram @bymirastudio .
We will get back to you as soon as possible.